Chapter 1 - Introduction Including what is essential care, the Gov 'essence of care' toolkit for best practice for giving basic care, reflective practice and the single assessment process. Chapter 2 - Dignity and Privacy Including dignity and privacy, importance of good communication, discrimination and abuse. Chapter 3 - Food and Nutrition Including nutrition and dysphagia swallowing Chapter 4 - Personal Hygiene Including personal hygiene, planning care and prevention of infection. Chapter 5 - Fluid Balance and Continence care Including importance of fluid balance, promotion of continence and faecal elimination. Chapter 6 - Rehabilitation and Self care Including rehabilitation, promotion of self care and mobilisation Chapter 7 - Basic observations Including pulse, temperature and respirations. Chapter 8 - Pain Including assessment and management of pain. Chapter 9 - Record Keeping Including record keeping and safe and effective practice Chapter 10 - Pressure Ulcers including what is a pressure ulcer, prevention, assessment and management of pressure ulcers