Whether you like it or not, want it or not, everyone outside of your family, friends and close relatives. This title focuses on this image, and aims to help you adjust or create the right image. It is intended to show how a positive image will ensure you make the right first impression, increase your confidence and improve communication skills, all of which are designed to speed you up the career ladder. It looks at the components of image - grooming and wardrobe, voice, body language and etiquette and shows you how to assess and develop each image ingredient independently as well as enhancing the overall picture.