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Part 1 Administration, personnel and public relations, J Bower: general tips; the practice premises; staff motivation; the receptionist and the nurse; the veterinary surgeon; the practice administration; interview technique; involvement in the local community; client meetings. Part 2 Financial and legal considerations, J.Gripper and D.Gunn: starting up in practice; construction of a fee; buying a property; bookeeping; PAYE and national insurance; a tax on income; value added tax; understanding practice accounts; budget forecasts and performance monitoring; the ins and outs of cash flow; computers in veterinary practice; employment law; insurance and pensions; buying and selling a partnership; partnership contracts; partnership responsibilities; valuation of goodwill; retirement.