The IPD's Certificate in Personnel Practice (CPP) is a course for all newcomers to personnel and HR. Updated for the second edition, this text for CPP students examines topics including: the basic legal framework relating to employment; recruitment and selection; training and development; discipline and grievance handling; appraisal and wider performance management schemes; and maximizing the effectiveness of personnel information systems. This second edition includes up-to-date legal context and new material on such subjects as assessment centres, empowerment, competency frameworks and behaviour-based interviewing.