Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Jonathan Tisch
2007. First Edition. 256 pages. Signed by the author. Illustrated dust jacket over brown cloth boards. Gilt lettering. Flat signed by author to half title page. Pages are bright and clear with no visible markings. Binding throughout remains firm. Boards have light edgewear with minor corner bumping. Mild crushing to spine, with occasional markings overall. Panels have light edgewear with some creases. Minor markings to all surfaces.