Case study research has proven effective in helping evaluate curricula, improve teaching and learning, and shape educational policy. Sharan Merriam presents a practical, straightforward guide for designing and carrying out a qualitative case study in education. She offers how-to-advice for managing all phases of case study research - from translating educational issues into specific research problems and collecting data to organizing the final case report. She also provides proven strategies for analyzing information, concrete suggestions for ensuring the validity of research findings, advice on dealing with ethical issues, and more.