I. INTRODUCTION TO COMMUNICATION.
1. The Communication Tradition.
A Brief History of Communication Study
Communication Today: Contemporary Departments of Rhetoric and Communication Theory.
2. Definitions, Models, and Perspectives.
Defining Communication.
How Models Help Us Understand Communication
It All Depends on Your Point of View: Three Perspectives
Cultural Studies: An Evolving Perspective
What to Look for When You Look at Communication.
II. LISTENING AND LANGUAGE.
3. Decoding Messages: Listening and Perception.
What Is Listening?
The Listening Process
Designing Messages That Are Easy to Listen to
4. Encoding Messages: Spoken Language.
Language is Symbolic
The Subsystems of Language
Pragmatic Styles and Structures
Language and Social Identity
Language Choices and Pragmatic Effects
5. Encoding Messages: Nonverbal Communication.
What Is Nonverbal Communication?
The Nonverbal Codes.
Increasing Nonverbal Skills.
III. COMMUNICATION CONTEXTS.
6. Interpersonal Communication.
What Is Interpersonal Communication?
Managing Interpersonal Communication.
Relational Development: Stages in Intimate Dyads.
Increasing Relational Skills.
Becoming a More Responsible Communicator.
7. Group Communication.
What Is a Group?
Managing Group Communication.
Group Development: Phases in Problem-Solving Groups.
How not to be Chosen Leader
Strengthening Group Discussion Skills.
Becoming a More Responsible Communicator.
8. Organizational Communication.
What is an Organization?
Managing Organizational Communication.
Developing Organizational Culture.
Increasing Organizational Skills.
Becoming a More Responsible Communicator.
9. Public Communication.
What Is Public Communication?
Why is Public Communication Important?
Evaluating Public Communication
Strengthening Critical Reception Skills
Becoming a More Responsible Communicator
10. Preparing and Presenting Public Speeches
What is a Public Speech?
Planning the Public Speech
Managing Delivery
Increasing Public Speaking Skills
Becoming a More Responsible Comminicator
11. Communication and the Mass Media.
What Is Mass Communication?
How Audiences and Media Messages Interact.
Media Formats and Logics.
Computer Mediated Communication
Becoming a More Responsible Communicator
12. Intercultural Communication.
What Is Culture?
Barriers to Intercultural Communication.
Adapting to New Cultures.
Becoming a More Open Communicator
13. Methods of Discovery.
How Is Communication Research Done?
Five Popular Research Methods.
Learning More about Communication.