Preface
Introduction
Part One:Process as Well as Product
* John Keenan
Using PAFEO Planning
* Michael E. Adelstein
The Writing Process
* Linda Flower and John Ackerman
Evaluating and Testing as You Revise
* John S. Harris
The Project Worksheet for Efficient Writing Management
* Jack Seltzer*
The composing Process of An Engineer
Part Two:Problems with Language
* Newman P. Birk and Genevieve B. Birk*
Charged Language
* John S. Feldman*
What do you Mean you Don't Like My Style
* Stuart Chase
Gobbledygook
* Marvin Swift*
Clear Writing Means
* Universityof Wisconsin-ExtensionEqual Opportunities Program Office and Department of Agricultural Journalism
A Guide to Nonsexist Language
* Gwyneth Olofsson
International Communication and Language
Part Three:Business and Technical Correspondence
* Sharon J. Gerson and Steven M. Gerson*
The Importance of Memos, Letters, and E-mail
* David V. Lewis
Making Your Correspondence Get Results
* Allan A. Glatthorn
I Have Some Bad News for You
* John S. Fielden and Ronald E. Dulek
How to Use Bottom-Line Writing in Corporate Communications
* Janis Fisher Chan
E-Mail: Presenting a Professional Image
Part Four:Reports and Other Longer Documents
* J. C. Mathes and Dwight W. Stevenson
Audience Analysis: The Problem and a Solution
* Nancy Allen, Dianne Atkinson, Meg Morgan, Teresa Moore, and Craig Snow*
What Experienced Collaborators Say About Collaborative Writing
* Vincent Vinci
Ten Report Writing Pitfalls: How to Avoid Them
* Sheryl Lindsell-Roberts, `Technical Writing for Dummies'*
Technical Writing for Dummies
* Darrell Huff
How to Lie with Statistics
* Carolyn D. Rude
Legal and Ethical Issues in Editing
* David W. Ewing
Strategies of Persuasion
* Philip C. Kolin
Proposals
* Richard Johnson-Sheehan
Writing Proposals with Style
* Dan Jones
Determining the Ethics of Style
Part Five:Resumes and Other Written Materials for a Job Search
* John L. Munschauer
Writing Resumes and Letters in the Language of Employers
* Diana Reep*
Writing Resumes
* Matthew Yate*
Resume Formats
* Steven Graber
The Basics of a Cover Letter
* Karl Weber and Rob Kaplan
Follow-Up Letters
Acknowledgments
Index
*New Reading