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Overload Erin L. Kelly

Overload By Erin L. Kelly

Overload by Erin L. Kelly

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Overload Summary

Overload: How Good Jobs Went Bad and What We Can Do about It by Erin L. Kelly

Why too much work and too little time is hurting workers and companies-and how a proven workplace redesign can benefit employees and the bottom line

Today's ways of working are not working-even for professionals in good jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. Flexible work policies and corporate lip service about work-life balance don't come close to fixing the problem. But this unhealthy and unsustainable situation can be changed-and Overload shows how.

Drawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The company adopted creative and practical work redesigns that gave workers more control over how and where they worked and encouraged managers to evaluate performance in new ways. The result? Employees' health, well-being, and ability to manage their personal and work lives improved, while the company benefited from higher job satisfaction and lower turnover. And, as Kelly and Moen show, such changes can-and should-be made on a wide scale.

Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of today's most serious workplace problems, Overload is an inspiring account about how rethinking and redesigning work could transform our lives and companies.

Overload Reviews

Co-Winner of the Max Weber Book Award, Organizations, Occupations, and Work Section of the American Sociological Association
Winner of the Silver Medal in Business Theory, Axiom Business Book Awards
One of Business Insider's 10 Books to Read to Learn about the Future of Work

There's much we can learn from Overload to help make work work for everyone-both now and in the future.... Erin Kelly and Phyllis Moen have shown us through their dual work-redesign experiment that it's possible not only to reimagine how we work to make it work for everyone, but also to execute on this ideal together, so that everyone benefits - including the organization. It's giving people a choice about how, when, and where they work and a greater sense of control. In the pandemic, we all have an opportunity to step back and examine what's going well and what's not and envision how work can change for the better.

---Rebecca Zucker, Forbes
Someday soon, when the economic engines of the world are running again, leaders will reflect on what the COVID-19 pandemic revealed about the ways and means of work in their companies. As they do, they should read Overload.---Theodore Kinni, Strategy+Business
In their recounting of a five-year field experiment conducted within a Fortune 500 company, two professors show how dual-agenda work redesign can reduce the high levels of chronic stress and ill health, feelings of powerlessness, work-family conflict, and burnout that attend employee overload-without negatively affecting corporate productivity or performance. * Strategy+Business *

About Erin L. Kelly

Erin L. Kelly is the Sloan Distinguished Professor of Work and Organization Studies at the MIT Sloan School of Management and an affiliate of the MIT Institute for Work and Employment Research and the Good Companies, Good Jobs Initiative. Twitter @_elkelly Phyllis Moen is a McKnight Presidential Chair, professor of sociology, and director of the Life Course Center at the University of Minnesota. Her books include, most recently, Encore Adulthood: Boomers on the Edge of Risk, Renewal, and Purpose. Kelly and Moen's research on work overload has been featured in the New York Times Magazine.

Additional information

Overload: How Good Jobs Went Bad and What We Can Do about It by Erin L. Kelly
Used - Good
Princeton University Press
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

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