Name: Needs Assessment Basics By Beth McGoldrick
SKU: 9781562867744
Price: 23.18 USD
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Needs Assessment Basics Summary

Needs Assessment Basics by Beth McGoldrick

Go from order-taker to valued performance consultant.

You may be pressured to give an immediate yes to a training request. Resist. Instead, start playing an essential role in driving your organization forward by using needs assessment to target your training programs to support critical business goals.

Organizations need staff to be efficient and effective. That calls for training programs that get to the core of performance issues. A needs assessment ensures that you understand the root of problems like knowledge gaps, performance issues, and product quality and gives you the tools to resolve them. This second edition of Needs Assessment Basics starts with the initial training request and guides you all the way through data collection and making training recommendations. A progressive case study illustrates the seven phases of a needs assessment plan to reinforce each chapter's content.

Part of ATD's Training Basics series, Needs Assessment Basics will help you develop a foundation that will ensure the training programs you design and deliver will help the organization succeed.

About Beth McGoldrick

Beth D. McGoldrick is an instructional designer for RiverSource Insurance, part of Ameriprise Financial, where she has won awards for training projects she designed and developed. She has more than 18 years of experience in training and development in the insurance industry and academia, including skills in analyzing, designing, developing, and measuring training. Beth has written articles and book chapters on various training topics, including needs analysis, instructional design for mobile learning, and evaluation. She mentors other instructional designers throughout the country. She has a master of science in organizational performance and workplace learning from Boise State University. Beth lives in Minneapolis, Minnesota, with her husband, John, son, and Shetland sheepdog. Beth may be reached at [email protected].

Deborah D. Tobey has 20 years of experience in the organization development and HRD field. She is currently the director of talent management for the Tennessee State Department of Safety and Homeland Security, and an adjunct senior lecturer at Vanderbilt University. Her areas of specialization include training needs assessment, design, facilitation, and evaluation; consulting skills and systems development; group processes and team building; competency modeling; and leadership development. In her private consulting practice, Deborah's clients have included state and local governments, universities, nonprofit organizations, and Fortune 500 organizations in the manufacturing, finance, import, healthcare, and service sectors. She served in a full-time teaching role at Vanderbilt University, as well as in numerous appointments in adjunct roles, most notably at George Washington University and Vanderbilt University. She is the author or co-author of several ATD publications. Deborah has a bachelor's degree in English and a master's degree in student personnel administration and counseling, both from Virginia Tech. Her doctorate in HRD is from Vanderbilt University. She lives in Nashville, Tennessee, and may be reached at [email protected].

About the Training Basics Series v Preface vii Preface to the First Edition xi 1. Why Needs Assessment? 1 Introduction: An Analogy 2 What Is Training Needs Assessment? 2 Defining Key Terms 3 Purposes of Training Needs Assessment 4 Steps in Training Needs Assessment 7 2. The Training Request 11 Starting Near the End: The Training Request 12 Why Start Here? 13 The Initial Client Conversation 15 Building Credibility 18 Getting It Done 21 3. Identifying Questions and Data Sources 25 The Purposes of Data Collection and Analysis 26 4 Distinct Thought Processes 28 The Data Collection Plan 30 Getting It Done 33 4. Evaluating Potential Data Collection Methods 37 Understanding Data Collection Methods 38 Don't Go Ballistic Over Statistics 56 Completing the Data Collection Plan 59 Getting It Done 61 5. Data Collection Implementation 69 Choosing Data Collection Methods 70 Implementing Your Data Collection 74 The Ultimate Goal: Generating the Training Design 76 Getting It Done 84 6. Data Analysis 89 Data Analysis Versus Recommendations 90 What Do the Data Say? 92 A Short Side Trip to Descriptive Statistical Analysis 96 Nontraining Needs 99 Getting It Done 101 7. Data Analysis Recommendations 109 Recommendations Are Not the Same as Data Analysis 110 Making Training Recommendations 112 Making Nontraining Recommendations 112 So, What About ROI? 115 Tips for Projecting ROI 119 Or Is It ROE? 121 Getting It Done 121 8. Communicating With Your Client 129 Planning the Feedback Meeting and Presentation 130 Making the Presentation 134 Steps in the Presentation 135 Next Steps 137 Getting It Done 137 9. The Ideal Organization Scan 141 Organization Scanning and Business Need Identification 144 Sources of External and Organization Scan Data 144 Getting It Done 146 10. A Final Note 149 Common Errors in Needs Assessment 150 The Problem With Needs Assessment 151 What About Performance Consulting? 153 Conclusion 156 References 159 Additional Resources 161 About the Authors 167

Additional information

Sku

CIN1562867741VG

ISBN 13

9781562867744

ISBN 10

1562867741

Title

Needs Assessment Basics by Beth McGoldrick

Author

Beth McGoldrick

Series

Training Basics

Condition

Used - Very Good

Binding type

Paperback

Publisher

American Society for Training & Development

Year published

20161001

Number of pages

184

Prizes

N/A

Cover note

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

Note

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Needs Assessment Basics Beth McGoldrick

Needs Assessment Basics by Beth McGoldrick

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Needs Assessment Basics Summary

Needs Assessment Basics by Beth McGoldrick

About Beth McGoldrick

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