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Redefining Operational Excellence Andrew Miller

Redefining Operational Excellence By Andrew Miller

Redefining Operational Excellence by Andrew Miller


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Summary

True operational excellence is not about a method but a mindset . . . and a relentless pursuit of doing things better.

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Redefining Operational Excellence Summary

Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization by Andrew Miller

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.

Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore.

Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed.

This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to:

  • Drive innovation and collaboration
  • Engage customers
  • Attract and retain top people
  • Align strategy and execution
  • Optimize speed

Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you'll discover where!

About Andrew Miller

ANDREW MILLER is an operations expert whose clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, and other world-class institutions. Before starting his firm in 2006, he held senior consulting positions with IBM Business Consulting Services and PricewaterhouseCoopers Consulting.

Additional information

CIN0814439896G
9780814439890
0814439896
Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization by Andrew Miller
Used - Good
Paperback
HarperCollins Focus
20180516
256
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

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