Measure Up! Richard L. Lynch

Name: Measure Up! von Richard L. Lynch
SKU: 9781557867186
Price: 4.99 EUR
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Measure Up! Richard L. Lynch

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Zusammenfassung

Helps business people to: * Measure what is important to their customers. * Motivate their organizations to continually improve against customer expectations. * Identify and eliminate waste of time and resources. * Accelerate organizational learning and build consensus for change. .

Measure Up! Zusammenfassung

Measure Up!: Yardsticks for Continuous Improvement Richard L. Lynch

Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today. Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: * Measure what is important to their customers. * Motivate their organizations. * Identify and eliminate waste of both time and resources.

Measure Up! Bewertungen

Finally! a practical book from practical people about managementa s most powerful tool -- measurement. Hats off to Richard Lynch and Kelvin Cross for a long overdue job well done. Tom Peters. Outstanding. Finally a book that doesna t stop at whata s wrong with the traditional ways of measuring success. Richard Lynch and Kelvin Cross present a clear and consistent approach to changing obsolete corporate yardssticks. Measure Up! should be required reading for any manager concerned with improvement strategies and organizational learning. Ray Stata, President, Analog Devices.

Über Richard L. Lynch

Richard Lynch ([email protected]) is a partner at Results--Based Leadership, Inc. Kelvin Cross is a partner at at Corporate Renaissance Inc.

Inhaltsverzeichnis

Foreword. Preface. Acknowledgements. 1. Do Your Yardsticks Measure Up?. 2. Taking of the Blinders. 3. Dynamic Strategies need Dynamic Yardsticks. 4. The Eyes of the Customer. 5. Down to Brass Racks. 6. Performance that Counts to the Customer. 7. Performance that Counts to the Bottom Line. 8. Custom Railoring Performance Measures. 9. Altering the corporate Mindset. 10. Mending and Remodeling Related Systems. Conclusion. Appendices. Glossary. Index.

Zusätzliche Informationen

Sku

GOR004855834

ISBN 13

9781557867186

ISBN 10

1557867186

Titel

Measure Up!: Yardsticks for Continuous Improvement Richard L. Lynch

Autor

Richard L. Lynch

Zustand

Gebraucht - Sehr Gut

Bindung

Broschiert

Verlag

John Wiley and Sons Ltd

Datum

1995-10-11

Anzahl der Seiten

268

Preise

N/A

Begleitschreiben

Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.

Hinweis

Dies ist ein gebrauchtes Buch. Es wurde schon einmal gelesen und weist von der früheren Nutzung Gebrauchsspuren auf. Wir gehen davon aus, dass es im Großen und Ganzen in einem sehr guten Zustand ist. Sollten Sie jedoch nicht vollständig zufrieden sein, setzen Sie sich bitte mit uns in Verbindung.