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The Science of Successful Organizational Change Paul Gibbons

The Science of Successful Organizational Change von Paul Gibbons

The Science of Successful Organizational Change Paul Gibbons


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The Science of Successful Organizational Change Zusammenfassung

The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture Paul Gibbons

Every leader understands the burning need for change-and every leader knows how risky it is, and how often it fails. To make organizational change work, you need to base it on science, not intuition. Despite hundreds of books on change, failure rates remain sky high. Are there deep flaws in the guidance change leaders are given? While eschewing the pat answers, linear models, and change recipes offered elsewhere, Paul Gibbons offers the first blueprint for change that fully reflects the newest advances in mindfulness, behavioral economics, the psychology of risk-taking, neuroscience, mindfulness, and complexity theory.

Change management, ostensibly the craft of making change happen, is rife with myth, pseudoscience, and flawed ideas from pop psychology. In Gibbons' view, change management should be euthanized and replaced with change agile businesses, with change leaders at every level. To achieve that, business education and leadership training in organizations needs to become more accountable for real results, not just participant satisfaction (the edutainment culture).

Twenty-first century change leaders need to focus less on project results, more on creating agile cultures and businesses full of staff who have get to rather than have to attitudes. To do that, change leaders will have to leave behind the old paradigm of carrots and sticks, both of which destroy engagement.

New analytics offer more data-driven approaches to decision making, but present a host of people challenges-where petabyte information flows meet traditional decision-making structures. These approaches will have to be complemented with leading with science-that is, using evidence-based management to inform strategy and policy decisions.


In The Science of Successful Organizational Change, you'll learn:

  • How the VUCA (Volatile, Uncertain, Complex, and Ambiguous) world affects the scale and pace of change in today's businesses
  • How understanding of flaws in human decision-making can help leaders guide their teams toward wiser strategic decisions when the stakes are largest-including when to trust your guy and when to trust a model and when all of us are smarter than one of us
  • How new advances in neuroscience have altered best practices in influencing colleagues; negotiating with partners; engaging followers' hearts, minds, and behaviors; and managing resistance
  • How leading organizations are making use of the science of mindfulness to create agile learners and agile cultures
  • How new ideas from analytics, forecasting, and risk are humbling those who thought they knew the future-and how the human side of analytics and the psychology of risk are paradoxically more important in this technologically enabled world
  • What complexity theory means for decision-making in the context of your own business
  • How to create resilient and agile business cultures and anti-fragile, dynamic business structures

To link science with your on-the-ground reality, Gibbons tells warts and all stories from his twenty-plus years consulting to top teams and at the largest businesses in the world. You'll find case studies from well-known companies like IBM and Shell and CEO interviews from Nokia and Barclays Bank.

Über Paul Gibbons

Paul Gibbons has a 35-year career straddling international business and academia. His research and writing explores how philosophy and science can be used to enlighten contemporary business thinking and solve practical business problems, including changing culture, developing leaders, and using analytics and evidence to make strategic decisions. During his 30 years in Europe, he was a derivatives trader, consultant, adjunct professor, and founder/CEO of an award-winning Organization Development consulting firm, Future Considerations. He now writes, teaches, and raises two boys in Colorado.

Inhaltsverzeichnis

Introduction 1


Chapter 1: Failed Change: The Greatest Preventable Cost to Business? 17
PART I: Change-Agility 37
Chapter 2: From Change Fragility to Change-Agility 41

PART II: Change Strategy 71
Chapter 3: Governance and the Psychology of Risk 77
Chapter 4: Decision Making in Complex and Ambiguous Environments 103
Chapter 5: Cognitive Biases and Failed Strategies 123
PART III: Change Tactics 157
Chapter 6: Misunderstanding Human Behavior 161
Chapter 7: The Science of Changing Behaviors 189
Chapter 8: The Science of Changing Hearts and Minds 221
Chapter 9: Leading with Science 255


Bibliography 293
Index 302

Zusätzliche Informationen

GOR007855355
9780134000336
0134000331
The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture Paul Gibbons
Gebraucht - Sehr Gut
Gebundene Ausgabe
Pearson Education (US)
20150605
320
N/A
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