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Dealing with Difficult People in a Week Naomi Langford-Wood

Dealing with Difficult People in a Week von Naomi Langford-Wood

Dealing with Difficult People in a Week Naomi Langford-Wood

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Zusammenfassung

Learning what makes difficult people behave in the way they do is the first step in being able to reduce your stress levels and to operate more successfully as a team. This is a step-by-step guide for managers to look for the warning signs and analyse what it is that makes others tick.

Dealing with Difficult People in a Week Zusammenfassung

Dealing with Difficult People in a Week Naomi Langford-Wood

Learning what makes difficult people behave in the way they do is the first step in being able to reduce your stress levels and to operate more successfully as a team. This is a step-by-step guide to encourage managers to look for the warning signs and to analyze what it is that makes others tick.

This book has beed fully updated for the In a Week 2002 series relaunch.

Über Naomi Langford-Wood

Brian Salter and Naomi Langford-Wood are business and communication specialists, consultants and speakers on the international conference circuit. Together, they have also co-authored over 16 business books.

Inhaltsverzeichnis

Sunday - understanding yourself; Monday - different styles of behaviour; Tuesday - coping with different problem people; Wednesday - managing conflict situations; Thursday - basic communications skills and body language; Friday - how to say no and deal with difficult clients; Saturday - you're in control now.

Zusätzliche Informationen

GOR003282203
9780340849651
0340849657
Dealing with Difficult People in a Week Naomi Langford-Wood
Naomi Langford-Wood
In a Week S.
Gebraucht - Sehr Gut
Broschiert
John Murray Press
20021129
96
N/A
Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
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