JO ALLEYNE Healthcare and Nursing Management, Middlesex University DIANE BERROW University College, London SEAN BOYLE Department of Operational Research, London School of Economics IAN BROOKS University College, Northampton STEVE CROPPER Centre for Health Planning and Management, Keele University CHARLOTTE DARGIE Judge Institute, Cambridge University SANDRA DAWSON Judge Institute, Cambridge University SUE DOPSON Templeton College, Oxford University NIGEL EDWARDS NHS Confederation EWAN FERLIE Imperial College Management School LOUISE FITGERALD De Montford University NAOMI FULOP London School of Hygiene and Tropical Medicine JOHN GABBAY Wessex Institute for Health R&D, Southampton University CHARLOTTE HUMPHREY University College London LYNDA JESSOP Guy's, King's, and St Thomas's School of Medicine MANSOUR JUMMA Healthcare and Nursing Management, Middlesex University ANNETTE KING London School of Hygiene and Tropical Medicine LOUISE LOCOCK Templeton College, Oxford University SANDY MACDONALD University College, Northampton ANNABELLE MARK Middlesex University JOHN OVRETVEIT Bergen University Medical School and The Nordic School of Public Health JILL SCHOFIELD Public Services Management Group, Aston University ROD SHEAFF National Primary Care Research and Development Centre, Manchester University ANDREW STREET University of York. MARIE THORNE Bristol Business School, University of the West of England STEPHEN TIMMONS School of Healthcare Practice, Anglia Polytechnic University