I. AGILITY.
1. Introduction to Agility. What Is Agility? Why We Need Agility. Where Did Agility Come From? What Will Agility Do for Me? Agile Principles. The Agile Mind-set. The Bottom Line.
2. Agility in Action. The Situation. The Hours before Battle. The Agility Perspective. Final Comments.
3. Agile Principles I. Agile Principle 1: Enriching the Customer. Agile Principle 2: Mastering Change.
4. Agile Principles II. Agile Principle 3: Leveraging Resources. Agile Principle 4: Cooperating to Compete.
5. Agility Change Domains. The Change Proficiency Domains. Assessing Change Proficiency.
II. AGILE NETWORKING CAPABILITIES.
6. Networking and Agility. The Networking Model. Agile Networking. Agile Networking Change Domains.
7. Agile Group Communication. Relevance to Agility. Why Is Group Communication Agile? Agile Applications of Group Communication. Summary.
8. Agile Intranet Publishing. Relevance to Agility. Features of Intranets. Benefits of Intranet Publishing to the Agile Enterprise. Illustrations of Agile Intranet Publishing. Responsible Agile Publishing. Intranets and Collaboration. Summary.
9. Agile Knowledge Management. Relevance to Agility. Common Views of Knowledge Management. Characteristics of Real Knowledge. Five Operating Principles. Valuing Knowledge for Agility. Agile Knowledge Management Based on Group Conferencing. Importance of Intranets for Agile Knowledge Management. Summary.
III. AGILE OPERATIONS.
10. Agile Teaming. Virtual Teaming. Agile Teaming. The Agile Teaming Life Cycle. Convening an Agile Team. Designing Agile Teams. Agile Teaming Performance. Dissolving Agile Teams. Summary.
11. Agile Learning Services. Relevance to Agility. A Note about Terminology. Introduction to an Agile Learning Service. Requirements for Agile Learning Tools. A Note on Collaborative Learning. Informal Learning. An Agile Learning Service. Summary.
12. Agile Law Services. New Challenges for Law Services. Creating an Agile Law Service. Nine Steps as a Foundation to an Agile Law Service. Summary.
13. Agile Management. Management Is Helping to Get the Work Done. Six Tasks for Agile Managers. Management and Coaching as an Agile Core Competency. Summary.
IV. AGILE NETWORKED ENTERPRISE.
14. Agile Networked Alliances. Alliances: The Old Assumptions. Agile Alliances: The New Assumptions. Types of Agile Alliances. Agile Networking Capabilities for Alliances. Summary.
15. Agile Networked Commerce. Agile Commerce Model. Personal Services. Information Services. The Electronic Storefront. Interacting with the Customer. Intellectual Property. Finance. Conclusion.
16. Agile Networked Education. The Situation. Forces of Change. The Gap. Enriching the Customer. Leveraging Resources. Cooperating to Compete. Mastering Change. Conclusion.
Bibliography. Index. 