This title presents students with real-world system analysis skills and techniques within the framework of the systems development life cycle (SDLC). Examples and cases are drawn from actual systems projects that enable students to learn in the context of solving problems, much like the ones they will encounter on the job. A blend of traditional development with an emphasis on up-to-date major software trends, outsourcing, application service providers, ERP, and more provides a well-rounded understanding of fundamental topics. Students should find concepts easy to understand through the clear writing style combined with figures that illustrate contemporary technology and concepts.