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Hospitality Experience Frans Melissen

Hospitality Experience von Frans Melissen

Hospitality Experience Frans Melissen


€12.49
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Zusammenfassung

Hospitality Experience offers students an introduction to key aspects of hospitality management. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.

Hospitality Experience Zusammenfassung

Hospitality Experience Frans Melissen

Hospitality Experience offers students an exciting introduction to key aspects of hospitality management.

The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.

Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.

Über Frans Melissen

Frans Melissen, Professor of Sustainable Business Models, Academy of Hotel & Facility Management, NHTV Breda University of Applied Sciences, The Netherlands Jean-Pierre van der Rest, Associate Professor of Business Administration at Leiden University, The Netherlands Stan Josephi, Senior Lecturer at the Academy of Hotel & Facility Management, NHTV Breda University of Applied Sciences, The Netherlands Rob Blomme, Professor of Organizational Behaviour and Managing Strategic Change, Nyenrode Business University, The Netherlands

Inhaltsverzeichnis

1. The Concept of Hospitality 2. Adding Value to the Hospitality Experience 3. The Hospitality Industry 4. Hospitality Beyond the Industry's Borders 5. The Future of Hospitality 6. Designing Hospitality Experiences 7. Delivering Hospitality 8. Quality Management in Hospitality 9. Competencies and Leadership

Zusätzliche Informationen

GOR013545137
9789001813857
9001813852
Hospitality Experience Frans Melissen
Gebraucht - Sehr Gut
Broschiert
Wolters-Noordhoff B.V.
20150326
286
N/A
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