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Social Skills at Work David Fontana (University of Wales, Cardiff)

Social Skills at Work von David Fontana (University of Wales, Cardiff)

Social Skills at Work David Fontana (University of Wales, Cardiff)

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Zusammenfassung

Aims to provide practical guidelines on the management of professional relationships. Factors discussed include social judgements, stereotyping, leadership, interviewing, active listening, offering help and breaking bad news. Exercises and case studies are also included.

Social Skills at Work Zusammenfassung

Social Skills at Work David Fontana (University of Wales, Cardiff)

This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.

Über David Fontana (University of Wales, Cardiff)

David Fontana is Senior Lecturer in Educational Psychology at University College, Cardiff. He has an international reputation as an educationist and psychologist with extensive first-hand experience as a teacher in primary and secondary schools and as a teacher trainer. He is the author of Personality and Education and Psychology for Teachers, and the editor of Behaviourism and Learning Theory in Education.

Inhaltsverzeichnis

Introduction to the Series.

Foreword.

Introduction.

1. What are social skills?

2. How well do you know your social self?

3. How well do you know those you work with?

4. Effective communication.

5. Managing change.

Conclusion.

Index.

Zusätzliche Informationen

GOR001409470
9781854330154
1854330152
Social Skills at Work David Fontana (University of Wales, Cardiff)
David Fontana (University of Wales, Cardiff)
Gebraucht - Sehr Gut
Broschiert
John Wiley and Sons Ltd
19900129
116
N/A
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