Neil Smith, CEO of Promontory Growth and Innovation (PGI), has for the last 20 years focused on helping large corporations dramatically improve performance and profitability by growing revenues and innovatively reducing costs. Smith has led initiatives across a number of industries with some of the strongest companies in the U.S. including, Mellon Bank, Willis, and North American Van Lines. He recently spearheaded the highly visable initiative across Bank of America, and a firm he co-founded was responsible for projects at Heinz, Detroit Edison and Blue Cross Blue Shield of Tennessee. His efforts have helped increase profits at top companies by 20 percent or more. Patricia O'Connell, former Management Editor at BloombergBusinessweek.com, brings more than 20 years of writing and editing in a variety of subjects, including business, leadership, and strategy. With contributions from Dr. Richard Levak, a nationally recognized personality expert who has been in private practice for over thirty years and has a growing practice in organizational consulting, assisting businesses with executive hiring, development and teambuilding.