Livres par John Oakland

John Oakland is one of the world's top 10 gurus in quality & operational excellence; Executive Chairman, Oakland Consulting; Emeritus Professor of Quality & Business Excellence at Leeds University Business School , a Fellow of the Chartered Quality Institute (CQI) and a Member of American Society for Quality. Robert Oakland works across the globe helping complex organisations to design and implement large-scale quality and operational excellence programmes to improve quality, cost and delivery of products and services. He is a consultant at Oakland Consulting, UK.