EDDIE OBENG is Director of Pentacle The Virtual Business School. Previously he was Director of Project Management and Strategy Implementation Programmes at Ashridge Management College. Eddie is author of All Change! The Project Leader's Secret Handbook, Making Re-engineering Happen, Putting Strategy to Work, Achieving Organisational Magic, CyberSense and Soundbytes. You can reach Eddie at: Pentacle The Virtual Business School, Burke Lodge. London End, Beaconsfield, Buckinghamshire. HP9 2JH, UK Tel: +44 (0) 1494 678555, e-mail:
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