This handbook covers an introduction to volunteer management, planning for a volunteer programme, creating motivating volunteer jobs, recruitment, screening and interviewing, orientation and training, supervision, and volunteer and staff relations. The USA's number one best-selling title on volunteer management has now been fully revised for the use by voluntary and community organisations in the UK. This clearly structured and highly readable book is an invaluable guide guide for new volunteer managers wishing to identify good practice, and challenges all voluntary sector managers to make their volunteers add value and feel valued.