Samuel Erskine (MCT) has over 15 years' experience in a wide range of technologies and industries (public and private) including working for fortune 500 organizations. In 2009 he founded a consultancy practice organization in the United Kingdom focused on implementing Microsoft System Center systems management and IT Service Management products. He merged the United Kingdom organization with Syliance IT Services in 2012 and became the third member of the Syliance global management team. He is a Computer Engineering graduate and holds various technology vendor/industry certifications. He is an active participant in the System Center community with a blog at http://www.frameworktorealwork.com. Andreas Baumgarten (MVP), IT Architect with the German IT service provider H&D International Group, has worked as an IT pro for more than 20 years. He has always been interested in Microsoft technologies and he can also look back on 14 years of experience as a Microsoft Certified Trainer. Since 2008, he has been responsible for the field of System Center technology consulting and ever since he has taken part in SCSM 2010 and 2012 and System Center Orchestrator 2012 Technology Adoption Program with H&D. With his deep inside technology know-how and his broad experience across the System Center product family and IT management, he now designs and develops private cloud solutions for customers all over Germany. In October 2012, he was awarded the Microsoft Most Valuable Professional (MVP) title for System Center Cloud and Datacenter Management. Steve Beaumont has been working in IT since 1998, working his way through the ranks starting with low-end system building and support through to managing a team of enterprise class support specialists. Steve currently provides consultancy and designs for System Center 2012 and Private Cloud solutions. With the release of Service Manager 2010, he ventured into the dark side of customization and released some solutions to the community via the TechNet Gallery, helping to show how to extend the usage of the product. He also runs his own blog (http://systemscentre.blogspot.com) covering the full range of System Center components and areas related to desktop design, deployment, and optimization.
