Part 1. Key Concepts in Technical Communication
Accessibility
Audience
Audience and Purpose Assessment
Content Management Systems
Delivery Medium
Descriptive Documents
Ethics
International Communication
Persuasion
Project Management
Purpose
Situation
Stages in the Writing Process
Style Sheets and Templates
Task-based Documents
Teamwork and Collaboration
Tools and Technologies
Virtual Teamwork
Writing for Regulated Environments
Part 2. Technical Document Types
Blogs and Wikis
Brochures
Email and attachments
Forms
Frequently Asked Questions (FAQs)
Instructions
Job Search documents
Lab and Field Notebooks
Letters
Medical communication
Memos
Newsletters
Online help
Presentations
Press releases
Product descriptions
Proposals
Reports
Specifications
Surveys
User Manuals
Web sites
White papers
Part 3. Visuals and Other Media
Audio
Cartoons and comics
Charts
Clip art
Data display
Document Design
Graphs
Maps
Multimedia
Photographs
Pocket technologies
Podcasts
Project management visuals
Spreadsheets
Storyboards
Symbols
Tables
Technical Illustrations
Video and Animation
Visual Communication
Web Page Design
Part 4. Research Strategies and Tools
Abstracts
Bibliographies
Citing sources
Copyright and intellectual property
Databases and indexes
Dictionaries and thesauruses
Digital research strategies
Ethical issues in research
Evaluating sources
Focus groups
Image searches on the Web
Indexes
Informed consent
Integrating sources
Interviews
Libraries
Literature reviews
Outlines
Plagiarism
Primary and secondary sources
Scientific and technical journal articles
Surveys and questionnaires
Types of research
Usability and user testing
Wikipedia and online encyclopedias
Part 5: Guidelines for Grammar and Style
Abbreviations and Acronyms
Adjective
Adverb
Ampersand and special characters
Apostrophe
Articles
Brackets
Buzzwords and phrases
Capitalization
Clarity and Accuracy
Cliches
Colon
Commas
Conciseness
Conclusions
Conjunctions
Consistency
Dashes
Editing technical documents
Ellipses Points
Euphemism
Exclamation Point
Hyphen
Idioms
Inclusive language
Interjections
Intensifiers
Introductions
Italics and Underlining
Nouns
Numbers and dates
Jargon
Paragraphs
Period
Phrases
Point of view
Prepositions
Pronouns
Proofreading Technical Documents
Question Mark
Quotation marks
Slash
Semicolon
Sentences
Style
Team review and workflow in technical editing
Titles
Tone
Topic sentence
Tracking changes and version control
Transitions
Verb
Voice
Word choice
Commonly Confused Words
Part 6. Documentation
Documentation Styles
Global and digital style considerations
APA Documentation
APA sample references
Sample paper in APA style
CSE Documentation
CSE sample references
Sample paper in CSE style
IEEE Documentation
IEEE sample references
Sample paper in IEEE style
MLA Documentation
MLA sample works cited entries
Sample paper in MLA style
