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The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI Bhaskar Ghosh

The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI By Bhaskar Ghosh

The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI by Bhaskar Ghosh


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The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI Summary

The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI by Bhaskar Ghosh

From the global automation leaders at Accenture-the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience.

Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizations work resulted in the compression of a decade's worth of digital transformation into a matter of months. Technology suddenly became the essential element for rapid organizational change and the creation of 360-degree value benefiting all stakeholders. Businesses are faced with the imperative to embrace that change or risk being left behind.

In The Automation Advantage, global enterprise technology and automation veterans Bhaskar Ghosh, Rajendra Prasad, and Gayathri Pallail give business leaders and managers the action plan they need to execute a strategic agenda that enables them to quickly and confidently scale their automation and AI initiatives. This practical and highly accessible implementation guide answers leaders' burning questions, such as:

  • How do I identify and prioritize automation opportunities?
  • How do I assess my legacy systems and data issues?
  • How do I derive full value out of my technology investments and automation efforts?
  • How can I inspire my employees to embrace change and the new opportunities presented by automation?

The Automation Advantage goes beyond optimizing process to using AI to transform almost any business activity in any industry to make it faster, more streamlined, cost efficient, and customer-focused-vastly improving overall productivity and performance. Featuring case studies of successful automation solutions, this indispensable road map includes guiding principles for technology, governance, culture, and leadership change. It offers a human-centric approach to AI and automation that leads to sustainable transformation and measurable business results.

Table of Contents

Foreword by Julie Sweet, CEO of Accenture
Preface: Sharing What Works
Acknowledgments

CHAPTER 1 The Intelligence Imperative
CHAPTER 2 Beware the Barriers
CHAPTER 3 Start with Strategic Intent
CHAPTER 4 Choose Your Spots and Map Your Journey
CHAPTER 5 Plan the Plan
CHAPTER 6 Architect for the Future
CHAPTER 7 Inspire the Transformation
CHAPTER 8 Sustain the Gains
CHAPTER 9 Relevance, Resilience, and Responsibility

Notes
Index

Additional information

GOR012623921
9781260473292
1260473295
The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI by Bhaskar Ghosh
Used - Very Good
Hardback
McGraw-Hill Education
2022-01-17
288
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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