[(Customer Loyalty: A Guide for Time Travellers )] by Lyn Etherington
2006. First Edition. 174 pages. Signed by the author. White dust jacket over black cloth with authors signature to front endpaper. Minimal tanning to pages with pen inscriptions to front endpaper and visible bending to some pages throughout. Boards have light rubbing and minor bumping to corners. Soft crushing to spine ends as well. Unclipped jacket with light edge wear and tanning.