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What is the Internet?; what's on the Internet?; how does the Internet work?; what hardware do I need?; Internet service providers; online services; connecting for the first time; about e-mail; sending e-mail; receiving e-mail; replying and forwarding; writing good messages; personalizing your e-mail programme; organizing your e-mail; attachments; mailing lists; the World Wide Web; exploring the Web; save it for later; plug-ins; downloading programmes; searching the Web; indexes; expert searching; portals, hubs and communities; finding information online; times and places; museums and galleries; music on the Internet; sports online; shopping on the Internet; food, gifts and travel; organizing time and money; games; virtual reality; Web-based e-mail; chatting online; newsgroups; posting to newsgroups; creating your own Web site; planning your Web site; using a Web editor; saving and opening Web pages; rearranging Web pages; changing text; adding colour; pictures on Web pages; preparing pictures; putting pictures on Web pages; linking Web pages; including sounds; moving images; viewing pages; ready for the Internet?; providing Web space; uploading your site; future developments; mobile Internet; problems and solutions; safety net; useful addresses.