GOR013573924

9780873897020

0873897021

Managing the Customer Experience: A Measurement-Based Approach by Morris Wilburn

Used - Very Good

Hardback

Quality Press (CO)

2007-01-01

112

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us