Customer Service For Dummies by Keith Bailey
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Customer Service For Dummies
Customer Service For Dummies
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New RRP 14,99 £
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Summary
Featuring case studies, scripts and the best and worst service scenarios, this guide offers strategies for providing excellent customer service. It also covers such service issues as Internet service, situations and solutions, as well as sending appropriate emails.
Customer Service For Dummies Summary
Additional information
GOR010503808
9780764552090
0764552090
Customer Service For Dummies by Keith Bailey
Used - Like New
Paperback
John Wiley & Sons Inc
19990924
454
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins