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1Overview: is reconciliation possible? Ed Cape 2 Redressing the balance: the criminal justice bill 2002 Paul Clark MP 3 Justice for all in the 21st century: the political context of the policy focus on victims Sandra Walklate 4 Criminal procedure: the rights of the victim,versus the rights of the defendant J.R.Spencer QC 5 Playing games and cheating: fairness in the criminal justice system Jane Hickman 6 Putting victims at the heart of criminal justice: the gap between rhetoric and reality John Jackson 7 Integrating restorative justice principles in adversarial proceedings through victim impact statements Edna Erez 8 Involving victims in sentencing: a conflict with defendants' rights? Andrew Sanders 9 Human rights and victims Francesca Klug 10 Balancing the rights of victims and offenders Barbara Hudson