Karen Kirkland is feedback and coaching manager at CCL's San Diego campus. She has had many years' experience as a feedback specialist and has held numerous academic positions. Kirkland cofounded a large psychology practice corporation, the Colorado Center for Psychology, P.C., and has published extensively in psychology research. She holds a Ph.D. in clinical psychology from the University of Missouri.
Sam Manoogian is a private consultant who specializes in executive coaching on leadership development issues. He is also an adjunct with CCL. Formerly, Manoogian was chief assessor for feedback specialists at all of CCL's campuses. In that role, he monitored and managed the feedback process for all of CCL's leadership development programs. Manoogian also directed the Awareness Program for Executive Excellence (APEX), an intensive development experience for senior-level managers. He holds a Ph.D. in clinical psychology from St. Louis University.
Who to Ask for It
When to Ask for It
How to Ask for It
16 How to Use It
Make Sure You Evaluate It
Do These Things If You Decide Not to Use It
18 Practice Makes Permanent
19 Feedback Checklist
20 Suggested Readings
20 Background
22 Key Point Summary