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The Best Service Is No Service - How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
by B Price
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The Intelligence Edge
by George Friedman
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Start and Run A Successful Cleaning Business
by Robert Gordon
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Sales Mind
by Helen Kensett
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The Conquer Kit
by Natalie MacNeil
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Making Ideas Happen
by Scott Belsky
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5S for Operators
by Hiroyuki Hirano
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Armstrong's Handbook of Human Resource Management Practice
by Michael Armstrong
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Mastering the Rockerfeller Habits
by Verne Harnish
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Startup London
by Christina Hopkinson
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Research Methods for Business Students
by Mark N.K. Saunders
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Smart Collaboration
by Heidi K. Gardner
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Quantitative Methods for Business Decisions
by Jon Curwin (University of Central England)
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Human Resource Management
by John Bratton (Thompson Rivers University, Canada)
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Human Resource Development
by Jeff Gold
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The Customer Rules
by Lee Cockerell
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Solution Focused Coaching
by Andy Gilbert
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Excellence in Supplier Management
by Stuart Emmett
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Operations and Process Management
by Nigel Slack
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Rich Dad's the Business School
by Robert T. Kiyosaki
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The 360 Degree Leader Workbook
by John C. Maxwell
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Hope Is Not a Strategy: The 6 Keys to Winning the Complex Sale
by Rick Page
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The Seven Cs of Coaching
by Mick Cope
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Handbook of NLP
by Harry Alder
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Book Yourself Solid Illustrated
by Michael Port
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The Leadership Challenge
by James M. Kouzes
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Effective Group Coaching
by Jennifer J. Britton (Potentials Realized, Canada)
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Life's A Pitch
by Philip Delves Broughton
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On Recruitment
by Mitch Sullivan
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Rise and Fall of Strategic Planning
by Henry Mintzberg
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Advertising and Promotion
by Chris Hackley
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Essential Guide to Marketing Planning
by Marian Burk Wood
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The Definitive Guide to Project Management
by Sebastian Nokes
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Agile Foundations
by Peter Measey
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Smart Moves for People in Charge
by Lyle Sussman
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Exceeding Customer Expectations
by Kirk Kazanjian
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The Management Myth
by Matthew Stewart
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Working it Out at Work
by Julie Hay
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Invisible Influence
by Jonah Berger
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Force For Change
by John P. Kotter
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Appraisal, Feedback and Development
by Clive Fletcher (Goldsmiths, University of London, UK)
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Work without Stress: Building a Resilient Mindset for Lasting Success
by Derek Roger
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Project Risk Analysis and Management Guide
by Association for Project Management Risk Management SIG
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Youtility
by Jay Baer
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Kick Start Your Own Martial Arts School
by Talib Fehlhaber
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Corporate Governance
by Bob Tricker (Former Professor of Finance, Hong Kong University. Honorary Professor Hong Kong Baptist University and Hong Kong Open University.)
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Wally Olins: The Brand Handbook
by Wally Olins
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Building and Sustaining a Coaching Culture
by David Clutterbu
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