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Oxford English for Careers: Tourism 2: Student's Book Robin Walker

Oxford English for Careers: Tourism 2: Student's Book By Robin Walker

Oxford English for Careers: Tourism 2: Student's Book by Robin Walker


$17.99
Condition - Very Good
Only 1 left

Summary

Tourism 2 teaches pre-work students to communicate accurately in English, within the context of a career in tourism.

Oxford English for Careers: Tourism 2: Student's Book Summary

Oxford English for Careers: Tourism 2: Student's Book by Robin Walker

Tourism is ideal for pre-work students, studying at pre-intermediate to upper-intermediate levels, who will need to use English in work situations.

Tourism is divided into three levels: Provision, Encounters, and Management. Each of these levels develops the vocabulary, language, and skills that students will need to communicate effectively with customers and colleagues, whether working in an administrative or managerial role.

Table of Contents

1. Arrivals ; Cultural differences in greetings, points of arrival, greeting and introducing ; 2. A place to stay ; Welcoming guests, registration procedures, hotel services ; 3. Tourist information services ; Assessing customer types, tourist information centres, recommendations ; 4. Holiday rep ; Attitudes, tipping, resort representative, a welcoming talk ; 5. Eating out ; Food festivals, national dishes, food tourism, taking an order ; 6. Rural tourism ; Sensitivity to the environment, local people and rural tourism, information about the weather ; 7. Attractions and events ; Different cultures - different responses, describing a festival, bringing attractions to life ; 8. On tour ; Personal appearance, training, qualifications, tour guide to tour manager ; 9. Hotel entertainment ; Customers of all ages, working with kids, activities for different age groups ; 10. Specialized tourism ; Cross-cultural misunderstandings, special requests, disability access ; 11. Business travel ; Cultural awareness, business travel in your country, the needs of the business traveller ; 12. Checking out ; Quality standards, receptionist duties, solving problems, checking guests out

Additional information

GOR004396438
9780194551038
0194551032
Oxford English for Careers: Tourism 2: Student's Book by Robin Walker
Used - Very Good
Paperback
Oxford University Press
2007-10-11
144
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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