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Observing the User Experience Mike Kuniavsky (Founder, ThingM)

Observing the User Experience By Mike Kuniavsky (Founder, ThingM)

Observing the User Experience by Mike Kuniavsky (Founder, ThingM)


$45.99
Condition - Very Good
Only 1 left

Summary

The gap between designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. This book helps you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.

Observing the User Experience Summary

Observing the User Experience: A Practitioner's Guide to User Research by Mike Kuniavsky (Founder, ThingM)

The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.

Observing the User Experience Reviews

You'll like Mike Kuniavsky's broad selection of practical user research methods--presented clearly and usably. And you'll like his timing too: while recent books focus on the whys of user experience, many are now ready for the hows. Observing the User Experience does just that: It demonstrates how to discover what is in users' heads, and suggests how we might balance those considerations with business objectives. --Lou Rosenfeld, co-author of Information Architecture for the World Wide Web Wow! So many of the user experience research methods we have refined and used over the years are now organized and described in detail in one book. It is an essential reference for any practitioner. --Christian Rohrer, Manager, User Experience Research, Yahoo! Observing the User Experience provides the reader with a wealth of information. We now have a guideline that can be used to gain insight into those mysterious figures...our users. Knowing who our users are, what they need, and how they might use the things we build for them is the most important part of any product development cycle. Mike Kuniavsky's focus in this book is on the user experience as it relates to online interfaces, but ANYONE who builds ANYTHING can gain valuable knowledge from reading this book. --David Hoffer, Senior User Interface Designer, CTB/McGraw-Hill I love Observing the User Experience! This comprehensive guide approaches user experience research like never before, and is well-written, easy-to-read, and quite user friendly. It provides a real-world example of how research is done in just enough detail that it can both inform a CEO of the role of usability research as well as introduce methodology to someone starting out in the field. Bravo! --Kelly Braun, Usability Manager, Ebay Mike Kuniavsky offers many practical procedures to conduct and analyze the results of your own custom usability tests. He shares lots of personal stories from the trenches, many of which are painfully ironic. The hope is that his knowledge will help spare you the pain of making the same mistakes others have made before you. --from the foreword by Lynda Weinman, Author and Founder, lynda.com, Inc. Kuniavsky presents information logically, often anticipating potential questions by providing extensive explanations. His text is readable and easily understandable. He incorporates interesting quotes from various scholars, keeping readers' interest by breaking up the strict presentation of information. The overall layout and conversational tone make the text an enjoyable read and useful reference. --Kalle Medhurst - Technical Communications The best general how-to handbook on user research remains Mike Kuniavsky's Observing the User Experience. For the reader who wants to integrate contextual design into a fast-paced development cycle, but isn't sure how, this book will be a godsend. Even when their advice can't be followed to the letter, the book, like the authors method, can be adapted to your needs. --Networker Magazine Mike Kuniavsky's Observing the User Experience: A Practitioner's Guide to User Research is a welcome addition to the half dozen essential books on my cubicle shelf. This book provides lucid, personable, experienced advice that could only come from a seasoned consultant who has seen the good, bad, and ugly of web and application design. Its purpose is to give a solid foundation to any design team in the crucial beginning stages of a project by answer the questions: How do we go about learning who our users are an what they really need? And how do we do this in a way that helps us make a strong case for our design decisions to the people in charge? --Andrew Hinton

About Mike Kuniavsky (Founder, ThingM)

Mike Kuniavsky is a user experience designer, researcher and author. A twenty-year veteran of digital product development, Mike is a consultant and the co-founder of several user experience centered companies: ThingM manufactures products for ubiquitous computing and the Internet of Things; Adaptive Path is a well-known design consultancy. He is also the founder and organizer of Sketching in Hardware, an annual summit on the future of tools for digital product user experience design for leading technology developers, designers and educators. Mike frequently writes and speaks on digital product and service design, and works with product development groups in both large companies and startups. His most recent book is Smart Things: Ubiquitous Computing User Experience Design.

Table of Contents

Part I: Why Research is Good and How It Fits Into Product Development1. Typhoon: A Fable2. Do a Usability Test Now!3. Balancing Needs Through Iterative Development4. The User ExperiencePart II: User Experience Research Techniques5. The Research Plan6. Universal tools: Recruiting and Interviewing7. User Profiles8. Contextual Inquiry, Task Analysis, Card Sorting9. Focus Groups10. Usability Tests11. Surveys12. Ongoing Relationship13. Log Files and Customer Support14. Competitive Research15. Others' Hard Work: Published Information and Consultants16. Emerging TechniquesPart III: Communicating Results17. Reports and Presentations18. Creating a User-Centered Corporate CultureAppendicesA. The Budget Research LabB. Common Survey QuestionsC. Observer InstructionsBibliographyIndexAbout the Author

Additional information

GOR003902711
9781558609235
1558609237
Observing the User Experience: A Practitioner's Guide to User Research by Mike Kuniavsky (Founder, ThingM)
Used - Very Good
Paperback
Elsevier Science & Technology
20030522
576
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Observing the User Experience