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The First-Time Manager Loren B. Belker

The First-Time Manager By Loren B. Belker

The First-Time Manager by Loren B. Belker


$232.99
Condition - Well Read
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Summary

What's a rookie manager to do? Faced with new responsibilities, and in need of dependable guidance, novice supervisors can't afford to learn by trial and error. A true business classic, The First-Time Manager (revised sixth edition) gives bottom-line wisdom on topics spanning hiring and firing, leadership, motivation, and much more.

The First-Time Manager Summary

The First-Time Manager by Loren B. Belker

What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more. Written in an inviting and accessible style, the revised sixth edition includes new material on increasing employee engagement, encouraging innovation and initiative, helping team members optimize their talents, improving outcomes, and distinguishing oneself as a leader. Packed with immediately usable insight on everything from building a team environment to conducting performance appraisals, The First-Time Manager remains the ultimate guide for anyone starting his or her career in management.

About Loren B. Belker

Jim McCormick(Denver, CO) is founder and president of the Research Institute for Risk Intelligence, and the former COO of the nation's fifth-largest architectural firm. As an organizational consultant and executive coach, he has extensive experience working with CEOs and other leaders. Gary S. Topchik is the managing partner of SilverStar Enterprises, Inc., a consulting firm specializing in management development. An internationally active speaker, he is the author of Managing Workplace Negativity.

Table of Contents

CONTENTS

Preface to the Sixth Edition vii

Acknowledgments viii

Introduction 1

PART ONE

SO YOU'RE GOING TO MANAGE PEOPLE 3

1. The Road to Management 5

2. Starting Out 9

3. Building Trust and Confidence 17

4. Show Your Appreciation 21

5. Being an Active Listener 24

6. The New Manager's Job and Pitfalls to Avoid 29

7. Dealing with Your Superiors 33

8. Choosing a Managerial Style of Your Own 39

PART TWO

TACKLING YOUR NEW DUTIES 43

9. Building a Team Dynamic 45

10. Managing Problem Employees 50

11. Hiring and Interviewing 56

12. Training Team Members 66

13. Managing Change: Dealing with Resistance 72

14. Disciplining the Employee 75

15. ``Oh My God! I Can't Fire Anyone!'' 84

16. Having a Legal Awareness 93

PART THREE

WORKING WITH PEOPLE, BUILDING RELATIONSHIPS, AND MANAGING RISKS 99

17. No Secrets 101

18. The Human Resources Department 104

19. The Current State of Loyalty 107

20. Is There Such a Thing as Motivation? 109

21. Understanding Risk Inclination 116

22. Encouraging Initiative and Innovation 121

23. Improving Outcomes 126

24. The Generation Gap 131

PART FOUR

JOB DESCRIPTIONS, PERFORMANCE APPRAISALS, AND SALARY ADMINISTRATION 135

25. Writing Job Descriptions 137

26. Doing Performance Appraisals 140

27. Salary Administration 152

PART FIVE

IMPROVING AND DEVELOPING YOURSELF 157

28. Having Emotional Intelligence 159

29. Developing a Positive Self-Image 162

30. Managing Your Own Time 179

31. The Written Word 187

32. The Grapevine 191

33. Your Best Friend: Delegation 193

34. A Sense of Humor 197

35. Managing, Participating in, and Leading Meetings 200

36. Taking Center Stage: The Role of Public Speaking in Your Career 207

PART SIX

THE COMPLETE PERSON 213

37. Coping with Stress 215

38. Having Balance in Your Life 219

39. A Touch of Class 222

Conclusion 224

Index 227

Additional information

GOR011918280
9780814417836
0814417833
The First-Time Manager by Loren B. Belker
Used - Well Read
Paperback
HarperCollins Focus
20120216
240
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book. We do our best to provide good quality books for you to read, but there is no escaping the fact that it has been owned and read by someone else previously. Therefore it will show signs of wear and may be an ex library book

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