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The Simple Truths of Service Ken Blanchard

The Simple Truths of Service By Ken Blanchard

The Simple Truths of Service by Ken Blanchard


$16.49
Condition - Very Good
Only 1 left

Summary

From the best selling author of 'The One Minute Manager' comes a new take on customer service.

The Simple Truths of Service Summary

The Simple Truths of Service: Inspired by Johnny the Bagger by Ken Blanchard

Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choice of putting his own personal mark on each customer interaction makes it clear that the bottom line of service is to lead with the heart.

About Ken Blanchard

KEN BLANCHARD is the chief spiritual officer of The Ken Blanchard Companies, a worldwide human resource development company. He is also cofounder of The Center for Faithwalk Leadership, a nonprofit ministry dedicated to inspiring and equipping people to lead like Jesus at work, home and the community. Few people have made a more positive and lasting impact on the day-to-day management of people and companies as Ken Blanchard. He is the author of several best-selling books, including the blockbuster international bestseller The One Minute Manager and the giant business best-sellers Raving Fans, Gung Ho! and Whale Done! His coauthored books about Jesus as the ultimate leadership role model (Leadership by the Book and The Servant Leader) have ignited a Lead Like Jesus movement. He and his wife, Margie, live in San Diego and work with their son Scott, daughter Debbie, and Debbie's husband, Humberto Medina. For more information, please visit www.leadlikejesus.com or www.kenblanchard.com. BARBARA GLANZ, one of fewer than 500 Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. Using her Master's Degree in Adult Learning, she has spoken on 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, The Nat'l Association for Employee Recognition, Southwest Airlines, Bank of America, USSA, Kaiser Permanente, Hallmark, The U.S. Dept. of Energy, Shangri-La Hotels, Merry Maids, Verizon and the Singapore Security police! Known as the speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, Spreading Contagious Enthusiasm . She is the author of eleven books, including The Simple Truths of Service, co-authored with Ken Blanchard; What Can I Do? Ideas to Help Those Who Have Experienced Loss; Balancing Acts; CARE Packages for the Workplace; CARE Packages for the Home; and CARE Packages for your Customers. She lives on the beach in Sarasota, Florida, and adores her three grandchildren, Gavin, Kinsey and Owen. For more information, visit www.barbaraglanz.com.

Additional information

GOR013234028
9781492675457
1492675458
The Simple Truths of Service: Inspired by Johnny the Bagger by Ken Blanchard
Used - Very Good
Hardback
Sourcebooks, Inc
20181106
128
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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