This work should assist companies to maximize their investment in intranet technology by supplying private, product-oriented information to selected customers and vendors through their intranet/extranet. Readers should gain a full knowledge of building the network behind intranets/extranets, designing the applications, and implementing it. With this book organizations may: build the network for secure remote transactions; publish information for intranets and extranets; build three full applications for customers to input orders, comments and make payments; and establish costs and ROI for extranets.