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Business Process Management John Jeston (Management By Process Pty Ltd, Australia)

Business Process Management By John Jeston (Management By Process Pty Ltd, Australia)

Business Process Management by John Jeston (Management By Process Pty Ltd, Australia)


$26.49
Condition - Very Good
5 in stock

Summary

Offers organizational leadership with an understanding of Business Process Management and its benefits to an organization. This presents a practical framework with a set of tools and techniques, to successfully implement Business Process Management projects. It features practical tools, explanations, guidance and over 50 case studies.

Business Process Management Summary

Business Process Management by John Jeston (Management By Process Pty Ltd, Australia)

Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization.

This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture.

About John Jeston (Management By Process Pty Ltd, Australia)

John Jeston has extensive experience in the business and IT industries, where for over 30 years he has covered project management, Business Process Management (BPM), business process re-engineering, systems development, outsourcing, and general management. In addition to his roles as a consultant, he has held the positions of Financial Controller, Divisional Manager, Director of a software company, HR Director and Chief Information Officer. John is an internationally recognised expert in BPM strategy and implementation. He currently manages his own internationally based consultancy, Management by Process Pty Ltd, specialising in training and selected process service offerings. Johan Nelis has international experience as a hands-on Business Process Management Consultant. He established and managed a BPM practice of 30 consultants in the Netherlands. He established the Dutch BPM Forum. He is Lead Consultant at a BPM consultancy, where he provides strategic advice on business process services and supervises a team of BPM consultants.

Table of Contents

Introduction; Part I Frequently asked questions; How to demystify BPM; What is Business Process Management(BPM)? Why is it important to improve business processes before automating them?; When should you do BPM? What are the main drivers and triggers?; Who should be involved in BPM?; Why are organizational strategy and process architecture important in a BPM implementation?; How do you sell BPM technology to the organization?: What are the critical success factors in a BPM project?; What are the critical implementation aspects of a BPM solution?; Why do you need a structured approach to implementing BPM?; Part II The Framework; Chapter 11 Framework overview; Guidelines of how to use the Framework; Organization Strategy phase; Process Architecture phase; Launch Pad phase; Understand phase; Innovate phase; People phase; Develop phase; Implement phase; Realize Value phase; Sustainable Performance phase; Essentials Introduction; Project Management; People Change Management; Leadership; Part III BPM and the organization; BPM Maturity; Embedding BPM within the organization; Part IV Appendices'tools and techniques; Appendices; Bibliography

Additional information

GOR001861073
9780750686563
0750686561
Business Process Management by John Jeston (Management By Process Pty Ltd, Australia)
Used - Very Good
Paperback
Taylor & Francis Ltd
2008-01-29
500
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Business Process Management