Foreword xi
Ronald A. Heifetz
Introduction and Acknowledgments xvii
Joan V. Gallos
About the Editor xxv
Part One: Framing the Issues: What Is Leadership? 1
Editor's Interlude
1 What Leaders Really Do 5
John P. Kotter
2 Primal Leadership: The Hidden Power of Emotional Intelligence 16
Daniel Goleman, Richard Boyatzis, and Annie McKee
3 The Five Practices of Exemplary Leadership 26
James M. Kouzes and Barry Z. Posner
4 Reframing Leadership 35
Lee G. Bolman and Terrence E. Deal
5 When Leadership Is an Organizational Trait 50
James O'Toole
Part Two: Becoming a Leader, Preparing for the Opportunities 61
Editor's Interlude
6 The Seven Ages of the Leader 65
Warren G. Bennis
7 The Traces of Talent 79
Marcus Buckingham and Donald O. Clifton
8 Leadership Is Authenticity, Not Style 87
Bill George
9 Level 5 Leadership: The Triumph of Humility and Fierce Resolve 99
Jim Collins
10 Thinking Gray and Free 115
Steven B. Sample
11 Enhancing the Psycho-Spiritual Development of Leaders: Lessons from Leadership Journeys in Asia 125
Philip H. Mirvis and Karen Ayas
12 Moments of Greatness: Entering the Fundamental State of Leadership 142
Robert E. Quinn
Part Three: Understanding the Territory, Anticipating the Challenges 155
Editor's Interlude
Mapping the Terrain
13 Making Sense of Organizations: Leadership, Frames, and Everyday Theories of the Situation 161
Joan V. Gallos
14 Leadership and the Power of Position: Understanding Structural Dynamics in Everyday Organizational Life 180
Michael J. Sales
Understanding Unique Features of the Challenge
15 The Boundaryless Organization: Rising to the Challenges of Global Leadership 199
Ron Ashkenas, David Ulrich, Todd Jick, and Steve Kerr
16 Knowledge Management Involves Neither Knowledge nor Management 221
Marc S. Effron
17 The Sustainability Sweet Spot: Where Profit Meets the Common Good 230
Andrew W. Savitz and Karl Weber
18 Leading Geeks: Technology and Leadership 244
Paul Glen
19 Leading in Black and White: Working Effectively Across the Racial Divide 255
Ancella B. Livers and Keith A. Caver
20 Managing Middlescence 271
Robert Morison, Tamara J. Erickson, and Ken Dychtwald
Part Four: Making It Happen 287
Editor's Interlude
Getting Things Started
21 The First Ninety Days of Leadership 293
Michael Watkins
22 What Is Our Mission? 301
Peter F. Drucker
23 The Power and Creativity of a Transforming Vision 305
James MacGregor Burns
24 Finding the Right Vision 311
Burt Nanus
25 Developing Strategy: The Serious Business of Play 324
Loizos Heracleous and Claus D. Jacobs
Staying on Track
26 The Leader as Politician: Navigating the Political Terrain 336
Lee G. Bolman and Terrence E. Deal
27 Want Collaboration? Accept-and Actively Manage-Conflict 349
Jeff Weiss and Jonathan Hughes
28 Creating and Managing a Learning Culture: The Essence of Leadership 362
Edgar H. Schein
29 Leading Change: Why Transformation Efforts Fail 370
John P. Kotter
30 Leading at the Enterprise Level 382
Douglas A. Ready
31 Execution: The Gap Nobody Knows 393
Larry Bossidy and Ram Charan with Charles Burck
Avoiding the Pitfalls
32 The Leader as Toxin Handler: Organizational Hero and Casualty 407
Peter J. Frost and Sandra Robinson
33 Bad Leadership-and Ways to Avoid It 423
Barbara Kellerman
34 Good or Not Bad: Standards and Ethics in Managing Change 433
Kim S. Cameron
Part Five: Sustaining the Leader 443
Editor's Interlude
35 A Survival Guide for Leaders 447
Ronald A. Heifetz and Marty Linsky
36 Preserving Integrity, Profi tability, and Soul 463
David Batstone
37 Learning for Leadership: Failure as a Second Chance 478
David L. Dotlich, James L. Noel, and Norman Walker
38 Nourishing the Soul of the Leader: Inner Growth Matters 486
Andre L. Delbecq
39 Resilience and the Crucibles of Leadership 504
Warren G. Bennis and Robert J. Thomas
40 Choose Hope: On Creating a Hopeful Future 516
Andrew Razeghi
Notes and References 519
Name Index 549
Subject Index 557
Credits 595
