This book examines issue in human resource management in hospitality, including selection, compensation, motivation, training, and labor relations.
Human Resource Management in the Hospitality Industry Summary
Human Resource Management in the Hospitality Industry by Frank M. Go
This book examines issue in human resource management in hospitality, including selection, compensation, motivation, training, and labor relations.
About Frank M. Go
Frank M. Go is the author of Human Resource Management in the Hospitality Industry, published by Wiley.
Table of Contents
Human Resources--The Key to Service Quality. Communication. Leadership. Motivation. Conflict Resolution. Stress and Coping. Decision Making. Training Structure. Organization Development. Strategy Formulation and Planning for Implementation. Appendix. Bibliography. Glossary. Index.
Additional information
GOR003738012
9780471110569
0471110566
Human Resource Management in the Hospitality Industry by Frank M. Go
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