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True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results Edgar Papke

True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results By Edgar Papke

True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results by Edgar Papke


$11,99
Condition - Very Good
Out of stock

Summary

If the organization alignment is off, nothing else matters. Get the entire team on the same page before it's too late.

True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results Summary

True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results by Edgar Papke

Alignment is the single most critical business challenge for any organization and its leaders. Without it, inefficiency, conflict, and disengagement will cripple your ability to provide value to your customers.

Companies live or die based on their ability to communicate and deliver on the promise their brand makes to its customers. To do this effectively, leaders need to clearly define the vision and strategies that support that brand intention and ensure these are manifested in the roles, expectations, and goals of each and every member of the organization. A blueprint for businesses of all types and sizes, True Alignment reveals how to:

* Decipher customer expectations

* Define the brand as a solution to the customer's needs

* Turn the unique selling proposition into the mission

* Create a company culture where everyone is aligned to this vision-and responsible for living the brand promise

* And more

Whether you're a manager, a business owner, an executive, or CEO, True Alignment is an essential resource that will help you compete and succeed in today's complex and rapidly changing business environment.

About Edgar Papke

EDGAR PAPKE is an award-winning speaker, author, facilitator, and executive coach. He has received worldwide recognition for The Business Code(TM), providing a unique approach to organizational alignment, change, and performance.

Table of Contents

CONTENTS

Preface

Acknowledgments

Introduction: It's All About Alignment

OneThe Human Art of Business

TwoThe Business Code

ThreeThe Customer

FourBrand Intention

FiveThe Six Brand Intentions

SixExtraordinary Brand Recipes

SevenAligning the Company and Team

EightDecoding Culture

NineAligning Culture

TenAligning Leadership

ElevenActions for Alignment

Appendix: True Alignment Assessment

Index

Additional information

GOR012549491
9780814433362
0814433367
True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results by Edgar Papke
Used - Very Good
Hardback
HarperCollins Focus
20140116
240
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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