This guide explains what people skills are and how they are crucial for business transactions - how we deal with other people affects how effective we are in performing our tasks at work. The book helps develop these skills and shows how to use them.
Sharpen Your Team's Skills in People Skills Summary
Sharpen Your Team's Skills in People Skills by Di Kamp
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Table of Contents
Introduction - why people skills; self-management; building rapport; giving attention; recognizing and working with differences; conveying your message clearly; using feedback; using people skills in formal meetings; working in a team; using peoples skill in dealing with conflict; dealing with difficult poeple.
Additional information
GOR004331857
9780077092764
0077092767
Sharpen Your Team's Skills in People Skills by Di Kamp
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us
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