The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer by Carl Sewell
Unfortunately we do not have a summary for this item at the moment
The Golden Rules of Customer Care
Summary
Customer care is an important issue for businesses. All customers, however long-standing, have the choice of whether or not to stay loyal. This book shows how companies can deliver first time, find out what customers want and educate customers into getting the best service for themselves.
The Golden Rules of Customer Care Summary
Additional information
GOR002076864
9780091748449
0091748445
The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer by Carl Sewell
Used - Good
Paperback
Cornerstone
19910314
208
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us