Cart
Free Shipping in Australia
Proud to be B-Corp

The EQ Interview Adele Lynn

The EQ Interview By Adele Lynn

The EQ Interview by Adele Lynn


$13.69
Condition - Very Good
Only 1 left

Summary

For smart and strategic hiring managers looking to take their evaluation skills to the next level, this practical guide provides 250 behavior-based questions to help you asses the emotional intelligence (EQ) skills of job applicants

The EQ Interview Summary

The EQ Interview: Finding Employees with High Emotional Intelligence by Adele Lynn

Author Adele Lynn gives business leaders the skills and understanding they need to assess candidates' emotional intelligence and ensure they're the right fit for the job.

Smart hiring managers know that emotional Intelligence (EQ) is a key indicator of success. What they don't know is how best to spot it.

The EQ Interview explains the five key areas of emotional intelligence and how these competencies enhance job performance, and then then arming interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have exhibited and leveraged their EQ skills in the past.

In this helpful guide, hiring managers and business professionals will learn:

  • How to spot the right candidates for the job from the start,
  • how they can analyze and interpret answers to predict future success,
  • and how to spot EQ frauds to avoid costly hiring mistakes.

Filled with insightful examples and useful bonus resources providing more in-depth information on emotional intelligence competencies, The EQ Interview shows how go beyond evaluating job qualifications to consider the fundamental value of emotional intelligence.

About Adele Lynn

Adele B. Lynn (Belle Vernon, PA) is the founder and owner of The Adele Lynn Leadership Group, an international consulting and training firm whose clients include many Fortune 500 companies. Her business focuses on helping organizations strengthen productivity and quality through improvements in emotional intelligence and workplace trust. Her previous books include Quick Emotional Intelligence Activities for Busy Managers (978-0-8144-0895-7), The Emotional Intelligence Activity Book (978-0-8144-7123-4) and The EQ Difference (978-0-8144-0844-5).

Table of Contents

CONTENTS

1 Introduction 1

2 The Five Areas of Emotional Intelligence and the EQ Job Competencies 7

3 Self-Awareness 15

Competency 1: Impact on Others 16

Competency 2: Emotional and Inner Awareness 20

Competency 3: Accurate Assessment of Skills and Abilities 26

4 Self-Control or Self-Management 33

Competency 1: Emotional Expression 35

Competency 2: Courage or Assertiveness 39

Competency 3: Resilience 42

Competency 4: Planning the Tone of Conversations 47

5 Empathy 53

Competency 1: Respectful Listening 54

Competency 2: Feeling the Impact on Others 56

Competency 3: Service Orientation 58

6 Social Expertness 65

Competency 1: Building Relationships 68

Competency 2: Collaboration 71

Competency 3: Conflict Resolution 74

Competency 4: Organizational Savvy 78

7 Personal Influence: Influencing Self 85

Competency 1: Self-Confidence 86

Competency 2: Initiative and Accountability 91

Competency 3: Goal Orientation 94

Competency 4: Optimism 98

Competency 5: Flexibility and Adaptability 101

8 Personal Influence: Influencing Others 111

Competency 1: Leading Others 112

Competency 2: Creating a Positive Work Climate 116

Competency 3: Getting Results Through Others 121

9 Mastery of Purpose and Vision 129

Competency 1: Understanding One's Purpose and Values 130

Competency 2: Taking Actions Toward One's Purpose 133

Competency 3: Authenticity 135

10 The EQ Fraud and Other Warning Signs 141

All One-Sided: Too Good to Be True 142

Other Behavior Trends 146

A Word About Instinct 151

11 A Final Word 153

Appendix 1. Emotional Intelligence Table of Competencies 157

Appendix 2. Questions by Area and Competencies 161

Index 181

About the Author 185

Additional information

GOR002670764
9780814409411
0814409415
The EQ Interview: Finding Employees with High Emotional Intelligence by Adele Lynn
Used - Very Good
Paperback
HarperCollins Focus
2018-04-13
192
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - The EQ Interview