The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency Robert Kanigel
Frederick Winslow Taylor, is regarded by many as the original time-and-motion man and the first efficiency expert. He said in 1911, In the past, man has been first. In the future, the System must be first. To organized labour Taylor was a slavedriver, to the bosses he was an eccentric and a radical. To himself he was a misunderstood visionary, possessor of the one best way who under the banner of science would erase the antagonism between labour and management.