Make the grade in BTEC Level 3 National Public Services with the help of this textbook which provides both topic knowledge and advice on gathering evidence for your course. This textbook is packed with knowledge of the Public Services sector and how to get the most out of your course for a career or further study. Inside you will find lively, in-depth coverage of all the core units and an extensive range of optional units. Written by a team of expert authors, this book covers enough units in one place so you can follow the Certificate, Subsidiary Diploma, Diploma or Extended Diploma. - Provides activities which will help students with assignments - Includes guidance on what's needed for a pass, merit or distinction - Improves your assessed work with pointers to additional resources