This text reflects current concerns facing organizations, their managers and workers, as well as combining cutting edge research with many accessible learning features. The book contains sections focusing on ethics, diversity, global issues and competitive advantage. Also included are opening and closing cases which provide more illustrations of companies applying concepts explained in the chapter. The book helps to build diagnostic skills by asking students questions and encouraging them to use their answers to analyze the theory being discussed in the chapter. It also discusses the relationship between moods, values and attitudes.