Gerry Robinson is one of the UK's most exceptional businessmen, well known for taking tough decisions and seeing them through to make his companies thrive. Here, in a clear, concise and enabling guide he outlines essential leadership and management skills, and draws on case studies from the BBC TV series I'll Show Them Who's Boss to show how challenges can arise and be overcome. Concluding with a chapter busting top management myths, Gerry enables readers to understand, practise and implement key skills within their own careers.