This guide covers Microsoft's entire e-commerce initiative, discussing all the technologies introduced in Windows 2000: Site/Commerce Server; SQL Server 2000; IIS; Exchange Server; BizTalk Server; Application Centre; Active Server Pages and Visual Basic. It shows how all of these products need to interact in order to create the most efficient, robust, scalable e-commerce sites around. The author takes the reader through the entire e-commerce process: planning; designing; advertising; attracting customers; customization, customer support, creating B2B and B2C environments, development; and using specific technologies. There's also insight into dealing with common mistakes and pitfalls, aimed to help readers avoid unnecessary cost and overruns. The CD-ROM includes trial versions of Microsoft's key .NET software products, as well as the case studies that are used throughout the book in various stages.